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Delivery & Collection

At ERS, we aim to make delivery and collection straightforward. The information below explains our charges, estimated delivery times, dispatch process and free Click & Collect service.

Delivery Information

Delivery Charges

These charges apply to deliveries within the Republic of Ireland. Free delivery applies only to standard shipments weighing up to 25 kg.

Delivery type

When it applies

Charge

Standard delivery

Order value €100 including VAT or less and shipment weight up to 25 kg

€8.00

Free standard delivery

Order value over €100 including VAT and shipment weight up to 25 kg

FREE

Heavy goods delivery

Shipment weight over 25 kg

€61.50 inc VAT

Important: Heavy-goods and specialist-delivery charges take priority over the free standard delivery threshold, regardless of the order value.

Delivery Times & Dispatch

  • We currently deliver throughout the Republic of Ireland.
  • Most standard orders arrive within 2–3 working days after dispatch.
  • Orders are dispatched Monday to Friday, excluding public holidays.
  • Parcels are delivered by DPD or An Post during normal business hours.
  • Where tracking is available, DPD or An Post tracking information will be emailed after dispatch.
  • Delivery times are estimates. Delays may occasionally occur during peak periods or due to circumstances outside our control.

Oversized, Bulky or Fragile Items

Some products require specialist transport or pallet delivery because of their size, weight, fragility or handling requirements. If this applies, we will contact you before dispatch to explain the available options and provide a delivery quotation. The free standard delivery threshold does not apply to these items. If you do not wish to proceed with the quoted charge, you may cancel the affected item or order for a refund.

Damaged, Missing or Incomplete Deliveries

Please inspect your delivery as soon as it arrives. If the parcel is visibly damaged or any item is missing, photograph the packaging and contents, keep all packaging, and contact us as soon as possible—ideally within 48 hours. Prompt reporting helps us investigate with the courier and does not affect your statutory rights.

Click & Collect

Click & Collect is free from our Limerick premises. Select Click & Collect at checkout and wait until we confirm that your order is ready before travelling to the store.

Collection address: Unit B1 Corcanree Business Park, Dock Road, Limerick, V94 H5W4

Collection Hours

  • Monday to Thursday: 7.30 am–4.30 pm
  • Friday: 7.30 am–3.30 pm
  • Saturday: Closed
  • Sunday: 8.00 am–12.00 noon

Public-holiday opening hours may vary.

How Click & Collect Works

  1. Choose collection. Select Click & Collect when placing your order online.
  2. Wait for confirmation. We will email you when the order is ready. Please do not travel before receiving this notification.
  3. Bring your details. Bring your order confirmation and valid photo identification when collecting.
  4. Collect within 7 days. Orders not collected within 7 calendar days of the ready-for-collection notification may be cancelled and refunded. Contact us before the deadline if you need more time.
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